First impression counts. That is a very important life lesson to take note of.
Especially to those IDs firm who happened to meet up with us recently and stumbled upon our blog, this might be useful for you business in the future.
During the past weekends, we have met up 4 IDs for the 1st meet up sessions. Let me express my 1st impression with the 4 IDs:-
1) Ideal Design Interior – Wilson Wee
Late for an hour as he was stuck in JB jam but at least he gave us a call that he can’t make it on time.
He is friendly and quite observant. He is kind enough to offer help to check with HDB officer on all hacking works and other special renovation works which we want.
Overall he is quite okay and pleasant to talk with but seems too careful that we found him a lot of things he can’t answer us on spot. He needs to check then can get back to us.
2) A2Z – Shawn Lee
His 1st impression to us was very “Beng look cum Beng talk”. I don’t really have good impression on him as I am quite pissed off when I am trying to explain my design and how it works; he was talking with my wife on his own design. He didn’t bother to listen or interested on what I say.
But he is the only one who comes out with a design and present to us (Even though what he presented was typical HDB stuff). But then when we present our design and said that we want like this, he asked us whether can we allow him to put our house design as his company portfolio and he give us a good quote whereby outside can’t get, if we choose him.
We told him if his quote is beautiful and within our budget, we might consider.
3) 3D Innovation – Sam Toh
Sam is a friendly, chatty n funny chap. He is very organized and knows what he is doing. He very open to us and explain to in details. He told us that he doesn’t like to have any arguments or confusion between customers and IDs therefore everything he will say out and let customer know. No hidden stuffs which leads to misunderstanding or confusion. He gave us a lot of renovation information. He is detail and noted down everything we said. We have quite a good impression on him.
4) Sky Creation – Gary n Yona
The 1st impression on Sky Creation was Gary screwed up our 1st meet up session. He tot it was the following Sunday and he only realized his mistake when I text him to remind him that we have an appt later. In the end, we have to re-schedule the time from 1pm to 5.30pm.
When he reached our house, there’s another lady with him, He introduced the lady to us saying she is the designer called Yona. She is very quiet, didn’t say anything.
At first, they are going to present their design. But then Gary asked us whether we have any design, let’s see our design first. So we showed them ours. In the end, they didn’t show us theirs and they gave us an impression that they are in a hurry. While we were telling them what we want, they didn’t really take note all the stuffs, just a few things here and there and wanna rush to pack and go. He kept telling us; they will also come out with a new design with ours + theirs combination and do out the quotation. So around half an hour, they left our house.
Overall after the meet up session with 4 IDs, our conclusion:-
Sky Creation (Gary n Yona) - A ‘No-No’ as they screwed up our schedule. Can’t imagine he kept screw our schedule on our renovation then we will be living in hell! Also they just took half an hour for our 1st meet up session and didn’t take note on all our “Wants” and “Don’ts”. A very busy IDs huh! How to trust and give job to an IDs who are very busy, screw up your schedule and didn’t’ take note on what you want.
But we still wait for their quotation and we are curious how much they quote.
A2Z (Shawn Lee) – Not good impression at all. Just keep listening to himself and pissed off when realized he didn’t listen to my explanation. But becos he said he will give us a special quotation if we choose him and allow our house design to be their company portfolio. Therefore we are curious how special his quotation is. We shall wait and see!
Ideal Design (Wilson Wee) – Very good impression as he is observant, listening and taking note. He is helpful and kind enough to help us check with HDB officer before we sign him up. Just that he is too careful and seems like a lot of things he can’t answer on spot and need to check before answering us.
3D Innovation (Sam Toh) – Quite good impression. Organize and details. Give lots of useful information to us. Very easy to talk with and looking forward to his quotation. Whatever questions shot out, there’s always answer from him.
So we shall see what quotation they comes out with. Very excited and looking forward!
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